How to log in to Boo Casino
The Boo Casino login takes less than a minute once you know which details the form wants. The main thing to remember is that it asks for your username, not your email address.
- Open the official website. Go to boocasino.com. From New Zealand you are sent to boocasino.co, the address the brand uses here. Check the address bar before you type anything, as copycat sites sometimes use similar names to collect passwords.
- Click "Login". The button sits in the top corner of every page. A login window opens over the page.
- Enter your username. This is the name you chose when you registered. If you are not sure what it is, search your inbox for emails from Boo sent around the time you signed up.
- Enter your password. Use the eye icon to show the password if you want to check for typos.
- Click "Submit". You return to the lobby, signed in to your account.
The same steps work for the Boo Casino login in NZ and everywhere else the site is available. There is no separate New Zealand login page: one account and one set of details work on every device.
Logging in on your phone
On mobile you sign in through your browser in exactly the same way. To get back quickly, add the site to your home screen as a web app, as explained in our app guide. It then opens like an app, without you having to type the address each time.
Your account, balance and game history are the same on your phone and your computer. You don't need a second account for mobile, and opening one would break the one-account rule.
Forgot your password?
- Open the login window. Click "Forgot Password?" under the Submit button.
- Enter the details it asks for. The casino uses them to find your account.
- Check your inbox. Look for the reset email. If it does not arrive within a few minutes, check your spam, junk or promotions folder.
- Set a new password. Use the link in the email, then log in with your new password.
Can't remember your username or lost access to your email? Contact support at [email protected] or through live chat. Write from the email address linked to your account if you can, as it makes it easier for them to confirm who you are.
Boo Casino not working? Common problems and fixes
| Problem | What to try |
|---|---|
| "Wrong username or password" | Check Caps Lock, make sure you typed your username rather than your email, and clear any old password your browser filled in automatically. If it still fails, reset the password. |
| Using a VPN or proxy | Turn it off. The terms allow the casino to block accounts that connect through a VPN, proxy or similar service. |
| Page won't load or the form freezes | Refresh, clear your browser's cache and cookies, update the browser or try a different one. Ad blockers and strict privacy extensions can also break the login window. |
| Site opens as boocasino.co | That is expected. Visitors from New Zealand are redirected from boocasino.com to boocasino.co, which is the same casino and the same account. Only enter your details on these two addresses. |
| Games won't load or keep freezing | Use the latest version of Chrome, Firefox, Edge or Safari and check your connection. Live dealer tables stream video, so they need a stable connection, ideally Wi-Fi. |
| Deposit not going through | A pending deposit can take up to 24 hours. Payments usually fail when the card, e-wallet or bank account isn't in your name or a deposit limit is reached, and a declined deposit is refunded by the provider within 2–3 days. The payments guide covers the rest. |
| Time-out or self-exclusion | If you set a break or self-exclusion, you won't be able to play until it ends. This is how the tool is meant to work. |
| Account blocked or under review | This can happen while documents are being checked or if a duplicate account is found. Contact support to find out what is needed. |
| No login for over a year | Accounts become inactive after 12 months without a login. Contact support to reactivate yours and ask about any remaining balance. |
If none of this helps, the site may be down for maintenance. Wait a little and try again, or ask live chat whether there is a known issue. More account and technical questions are answered in the FAQ.
Keeping your account secure
The terms make you responsible for any use of your account with your username and password, so a few habits help:
- Use a password you don't use anywhere else, ideally created and stored by a password manager.
- Turn on two-factor authentication in Account Settings. You then get a code by SMS each time you log in.
- Never share your login details, including with friends or family.
- Log out when you finish, and don't save your password on shared computers.
- Only sign in from devices you use yourself. The one-account rule also covers devices and shared computers, so signing in on someone else's device could cause problems for both accounts.
- Be careful with emails or messages asking you to "confirm" your login. Go to the site yourself instead of clicking the link.
Login and the no deposit bonus
Some players log in expecting to find a no deposit bonus waiting. The registration bonus isn't claimed at login: it is added once, after you verify your email, and only if your sign-up offer included one. Personal no deposit offers arrive by email and are activated from the link inside. The no deposit bonus guide explains both.
Don't have an account yet?
You need to register before you can log in. Our Boo Casino sign-up guide explains every field on the form, which currency to pick and how verification works. For an overview of the casino itself, read our Boo Casino NZ review.
Login FAQ
Can I log in with my email address?
The login form asks for your username. If you can't remember it, search your inbox for emails from Boo or contact support from the email address linked to your account.
Is there a separate Boo Casino login for New Zealand?
There is one login for the whole site. Your account currency, such as NZD, is linked to your account, not to a separate page.
Why is Boo Casino not working for me?
The most common causes are a VPN or proxy, an outdated browser, a browser extension blocking the login window or temporary maintenance. Work through the fixes in the table above, then contact support if the problem continues.
Can I use the same login on my phone and computer?
Yes. One account works on every device. Don't open a second account for mobile, as only one account per person is allowed.
Are there rewards for logging in?
Yes, if you have deposited in the last 7 days. The Login Rewards calendar has up to 25 reward days a month, each login on a new day unlocks Coins for the Reward Shop, and progress resets on the 1st of each month.
Is boocasino.co the real Boocasino login page?
Yes. Visitors from New Zealand are sent from boocasino.com to boocasino.co, the same casino with the same login. Don't enter your details on any other address.